Privacy Statement

XB2BX Marketplace Privacy Statement

At XB2BX Marketplace, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Statement outlines how we collect, use, and safeguard your personal data when you access or use our platform. Please read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect personal data to provide a seamless and secure experience for our users. The types of information we may collect include:

• Personal Identification Information:

• • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details)

• Non-Personal Identification Information:

• • Browser type
  • Device type
  • IP address
  • Location information (for shipping and tax purposes)
  • Browsing history on our site (e.g., product views, searches)

• Transaction Information:

• • Purchase history
  • Order details
  • Communication with customer service (in case of disputes or inquiries)

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and delivery.
• Account Management: To create and manage your account, including registration, login, and profile updates.
• Customer Support: To respond to inquiries, resolve disputes, and provide customer service.
• Marketing Communications: To send you promotional offers, newsletters, and updates on new products, services, or features. You can opt-out of these communications at any time.
• Fraud Prevention and Security: To monitor and enhance the security of our platform and detect potential fraud.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of use.

3. How We Protect Your Information

We take the security of your personal data seriously and implement various measures to protect it from unauthorized access, disclosure, alteration, and destruction:

• Data Encryption: We use encryption protocols to protect your personal data, especially during financial transactions.
• Secure Servers: Our servers are protected with security measures designed to prevent unauthorized access, use, or disclosure.
• Access Control: We restrict access to your data to authorized personnel only, and implement multi-factor authentication for sensitive actions.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• Third-Party Service Providers: We may share your personal information with third-party companies that provide services on our behalf (e.g., payment processors, shipping companies). These providers are required to protect your information and are not authorized to use it for their own purposes.
• Legal Compliance: We may share your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your personal information.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information by logging into your account or contacting us directly.
• Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations we may have.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Data Portability: You have the right to request a copy of your data in a structured, commonly used format, which you can transfer to another service provider.

To exercise these rights, please contact our customer service team at [privacy@xb2bx.com].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us remember your preferences, improve site functionality, and track usage patterns.

• Essential Cookies: These cookies are necessary for the functioning of the website (e.g., login sessions, shopping cart functionality).
• Analytical Cookies: These cookies help us analyze site usage and improve the platform (e.g., Google Analytics).
• Advertising Cookies: These cookies allow us to deliver personalized ads based on your interests. You can opt-out of these cookies by adjusting your browser settings or visiting third-party websites like YourAdChoices.com.

7. Third-Party Links

Our platform may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.

8. Children’s Privacy

XB2BX does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that a child under 13 has provided us with personal data, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us at [privacy@xb2bx.com].

9. Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the revised version will take effect immediately upon publication. We encourage you to review this Privacy Statement periodically for the latest information on our privacy practices.

Who we are

Suggested text: Our website address is https://xb2bx.co.uk – www.xb2bx.com.

Company name: XB2BX LTD Company number: 15591974 vat nº474076477

Impressum: 

Comments

Suggested text: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long will we retain your data?

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

Suggested text: If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

This Privacy Notice for  XB2BX LTD  (doing business as  XB2BX)  ( ‘we‘, ‘us‘, or ‘our‘ ), describes how and why we might access, collect, store, use, and/or share ( ‘process‘ ) your personal information when you use our services ( ‘Services‘ ), including when you:

• Visit our website at https://www.xb2bx.comor any website of ours that links to this Privacy Notice
• Download and use our mobile application ( XB2BX), our Facebook application  ( com) ,  or any other application of ours that links to this Privacy Notice
• Use XB2BX.COM MARKETPLACE PLATFORM.  **XB2BX** specializes in providing comprehensive B2B exchange services that empower businesses to connect, collaborate, and grow on a global scale. Our platform is designed to simplify networking and trade between companies, fostering seamless partnerships across industries. ### Key Services & Features: – **Business Networking Hub** We connect businesses with trusted partners and service providers worldwide, creating opportunities for strategic collaborations. – **Tailored Market Solutions: ** Customized insights and services to help businesses expand into international markets with confidence. – **Reputation Management: ** Strengthening credibility through digital branding, strategic communication, and public visibility on global platforms. – **Professional Advisory Services** Expert guidance for businesses to navigate complex challenges in marketing, branding, and partnership development. – **Seamless Marketing Support: ** From content creation to outreach strategies, we help businesses showcase their strengths to the right audience. Our mission at XB2BX is to bridge the gap between businesses, making global market access smoother, more efficient, and highly impactful. Whether you’re looking to expand internationally, build a stronger brand presence, or forge new partnerships, XB2BX is your trusted partner in achieving sustainable growth.
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.  If you still have any questions or concerns, please contact us at  policy@xb2bx.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered  ‘special’ or ‘sensitive’  in certain jurisdictions, for example, your racial or ethnic origins, sexual orientation, and religious beliefs.  We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about the sensitive information we process.

Do we collect any information from third parties?  We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts,  microphone,  sms messages,  storage,  and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data.Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’ ), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data, such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the Services.

Google API

https://app.termly.io/policy-viewer/policy.html?policyUUID=231f66f3-d154-4c88-8fcd-8a6ce581f874

PRIVACY POLICY TERMS AND CONDITIONS CHECK   IN THE LINK BELOW: 

10. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please get in touch with us at:

Email:[privacy@xb2bx.com]
Phone:+4407360057179
Address:  71-75 Shelton Street – Covent Garden – London – WC2H 9JG -UK

Effective Date: [2025]